Larry Taggart
Submitted 2017-11-05 18:54:27 Live chat sales figures are steadily going up because of its few inherent advantages. First nike air max pas cher , it is convenient for the customers. Instead of physically visiting a store for a product or calling up a company to resolve some issues are simply not an option for today time starved generation. You can optimize live chat sales only when you are supported with a platform developed heavily based on machine learning and AI.

When it comes to live chat businesses are now opting for human agents instead of chatbots. In a survey, nearly 44 per cent of online customers have said that they prefer to interact with a human being for their queries instead of automated answers which are air max pas cher , in most of the cases, irrelevant. Your customers feel valued and naturally prefer using your services over your competitors. Live chats are perfect example of a win-win situation for you and your customer. They feel well attended and you save cost on both employee training time and expenses. Average interaction time also comes down when you have an efficient AI-powered chat software with you. Your agents can now successfully handle more than one chat simultaneously.